Cookie Policy

1. Introduction

This Cookie Policy explains how Pelli Entertainment, LLC (“Pelli,” “we,” “us,” or “our”) uses cookies and similar technologies on the Pelli website and mobile application (collectively, the “Services”). It describes the types of cookies we use, the purposes for which we use them, and the options available to users for managing their preferences.

By continuing to use our Services after seeing a cookie banner or notice, you consent to the use of cookies as described in this Policy, unless you have adjusted your browser or device settings to disable them.

2. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website or use a web-enabled application. Cookies are widely used to enable basic functionality, improve performance, and provide information to site owners.

Similar technologies, such as web beacons, pixels, SDKs, and local storage, may also be used for similar purposes. In this Policy, all such technologies are collectively referred to as “cookies.”

3. How We Use Cookies

Pelli uses cookies and similar technologies for the following purposes:

a. Strictly Necessary Cookies

These cookies are essential for the operation of our Services. They enable core functionality such as page navigation, account login, authentication, and security. The Services cannot function properly without these cookies.

b. Performance and Analytics Cookies

We use these cookies to understand how visitors interact with our website and app so we can improve functionality, usability, and performance. Specifically, we use Google Analytics, which collects anonymized or pseudonymized information such as device type, operating system, browser type, referral source, session duration, and page interactions. Google Analytics cookies do not contain personally identifiable information, and Pelli uses aggregated reporting for analytics purposes.

Users can learn more about how Google Analytics handles data at: https://policies.google.com/technologies/partner-sites

You may opt out of Google Analytics tracking by visiting: https://tools.google.com/dlpage/gaoptout

c. Functional Cookies

These cookies allow the Services to remember choices you make, such as login state, display preferences, or saved settings, to provide enhanced functionality and a more personalized experience.

d. Location Cookies

If you enable location services, the mobile app may use device-based geolocation cookies or similar identifiers to display nearby events and tailor search results. These cookies are used only when location access is granted by the user.

e. Future Use of Advertising or Targeting Cookies

At this time, Pelli does not use advertising or behavioral targeting cookies. Should this change in the future, we will update this Policy and obtain any legally required consent before using such technologies.

4. Third-Party Cookies

Some cookies may be set by third-party providers that assist in operating our Services, including:

Supabase: For secure hosting, authentication, and database services.

Auth0, Google, and Facebook: For authentication and single sign-on functionality.

Stripe and PayPal: For secure payment processing.

These third parties may use cookies or similar technologies subject to their own privacy policies. Pelli has no control over these third-party cookies once set and encourages users to review each provider's privacy and cookie policies.

5. Managing Cookies and Preferences

You can control and manage cookies in several ways:

Browser Settings: Most web browsers allow you to block or delete cookies through your settings menu. Disabling cookies may impact the functionality of certain features.

Mobile Device Settings: You may manage in-app permissions for location or camera access directly from your device's system settings.

Analytics Opt-Out: You can disable Google Analytics cookies by installing the browser add-on available at: https://tools.google.com/dlpage/gaoptout

Consent Banner: Now that Pelli has launched its artist and venue management console, a cookie banner or consent manager will be implemented to allow users in the EU, Canada, and other jurisdictions to accept or reject non-essential cookies in accordance with applicable laws.

6. Data Retention

Cookies may remain on your device for varying periods:

Session Cookies: Expire automatically when you close your browser or app.

Persistent Cookies: Remain for a defined period or until manually deleted.

Analytics and functional cookies generally persist for between 30 days and 12 months unless removed earlier through user action.

7. Updates to this Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our cookie practices. The “Last Updated” date at the top of this page indicates when the latest revision occurred. Any material changes will be communicated through the website or mobile app.

8. Contact Information

For questions about this Cookie Policy or your privacy rights, please submit inquiries via the contact page.