Legal Notice

1. Introduction

These Terms and Conditions (“Terms”) govern the use of the Pelli mobile application (“App”) and associated services provided by the Pelli Entertainment, LLC (henceforth referred to as the Company or “we”, “us”, “our”). By accessing or using this website or the App, users (“you”, “your”) agree to be bound by these Terms.

2. User Roles and Access

Access to the App is divided into two categories: Unregistered Users and Registered Users.

Unregistered Users may access limited, ad-supported functionality without creating an account.

Registered Users must create an account either manually (via email and password) or through a third-party provider (e.g., Google, Facebook). Registered Users must select one of the following account types: (a) General User, (b) Artist, or (c) Venue. Different features may be available to each account type, including the ability to submit events, access analytics, or manage content.

3. Account Registration and Security

Users are responsible for providing accurate account information and maintaining the confidentiality of their login credentials. We reserve the right to suspend or terminate accounts in cases of misuse, fraudulent activity, or violation of these Terms.

4. Subscription Plans and Payments

Certain features within the App may be made available only to Registered Users through a paid subscription. Subscription options may include monthly or annual billing. Monthly subscriptions are non-refundable and cancel at the end of the billing period. Annual subscriptions may be eligible for prorated refunds upon cancellation. Subscriptions auto-renew unless cancelled by the user prior to renewal.

5. Event Content and User-Generated Content (UGC)

Registered Users with Artist or Venue accounts may submit event-related content (“User Content”). By submitting User Content, you grant the Company an irrevocable, perpetual, worldwide, non-exclusive, royalty-free, fully transferable, and sublicensable license to use, reproduce, adapt, distribute, display, and otherwise exploit the content for any purpose, including commercial resale and syndication. You represent that you have all necessary rights to submit such content.

6. Intellectual Property and Licensing

All User Content remains the intellectual property of its original creator, subject to the license granted herein. The App and its underlying software, design, trademarks, and all other content not submitted by users remain the exclusive property of the Company or its licensors.

7. Location and Personal Data Collection

The App collects GPS location, user account data, search history, and subscription details for service improvement. All such data is stored on servers located in the United States. Payment data is processed by third-party payment processors and not stored by the Company.

8. Third-Party Services and Payments

The App may provide links or access to third-party services for ticketing or payments. The Company is not responsible for the availability, content, or practices of third-party services. All transactions with third parties are governed by their respective terms.

9. Push Notifications and Communication

Users may receive push notifications based on in-app preferences, such as artist or event updates. Users may opt out of notifications through the app's settings. The Company does not send unsolicited marketing communications.

10. Cookies and Analytics

The App and associated web interface use cookies and analytics technologies for performance monitoring and user experience enhancement. No personally identifiable information is collected without user consent where required by law.

11. Termination and Suspension

We reserve the right to suspend or terminate access to the App at our discretion, particularly in cases of misuse or breach of these Terms. Users may cease using the App at any time.

12. Refunds and Cancellations

Refunds for monthly subscriptions are not provided. Cancellation of a monthly plan becomes effective at the end of the current billing cycle. Annual subscriptions may be eligible for a prorated refund upon cancellation, calculated based on the remaining unused portion of the term. Cancellations must be initiated through the user's account settings or designated support process.

13. Liability and Disclaimers

The App and its content are provided “as is” without warranties of any kind. The Company disclaims all liability for errors, outages, or third-party content. Users use the App at their own risk.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the courts located in California.

15. Changes to These Terms

The Company reserves the right to modify these Terms at any time. Users will be notified of material changes through the App.

16. Contact Information

Users may contact the Company through the in-app support feature or via the contact form on the website.